EN
1. How do I pay my credit card bills?
You can use the following methods to pay off your credit card repayment amount. (To avoid the overdue fees, please pay the invoice at least 5 working days before the repayment due date):
By HKDM Points:
To make full or partial repayment in HKDM points.
By Cash/ Cheque:
To make repayment by cash, make a deposit to:
OCBC Wing Hang Bank Limited (Bank Code: 035)
Account Number: 611189-051
Branch Code:802
By Faster Payment System (FPS):
To make repayment by Faster Payment System (FPS), please transfer the funds to:
PFH Finance Limited - OCBC FPS ID: 111902631
We strongly recommend that you send your receipt (labelled with your card number and customer number) in three working days before the repayment due date by email: payment@pfhcard.com. If there are any questions or enquires at this stage, please do not hesitate to reach us by email (enquiry@pfhcard.com) or WhatsApp +852 6759 6728 /call our 24hrs Customer Service Hotline +852 3188 8902.
2. What should I do if I discover unauthorized transactions on my credit card account?
You should block your credit card via the PFH App immediately. You can report the unauthorized transactions to us immediately by contacting us via email (enquiry@pfhcard.com) or WhatsApp +852 6759 6728 /call our 24hrs Customer Service Hotline +852 3188 8902.
3. How do I dispute a transaction on my credit card monthly statement?
If you want to dispute a transaction on your monthly statement, you can seek further assistance and contact us by email (enquiry@pfhcard.com) or WhatsApp +852 6759 6728 /call our 24hrs Customer Service Hotline +852 3188 8902.
For more details, please refer to this link.
4. Which PFH credit card accepts with the repayments by HKDM points method?
All PFH credit cards accept HKDM points for repayment.